Deliveries are UK Mainland ONLY.
Some items are available for pick up/local delivery only and are excluded from courier delivery - see individual item descriptions
We offer 24hr & 48hr tracked delivery via courier, limited to a max of 20kg per order.
Online orders of £75 and above are delivered 48hr tracked FREE OF CHARGE, providing they are under 20kg. For these please choose FREE SHIPPING OPTION at checkout.
Orders where FREE SHIPPING has been selected UNDER £75 will not be processed.
Feeds and large items are excluded from free shipping, (see individual item description for these exceptions) however may be collected from store or be available for local delivery (charge may apply)
Orders are normally processed within two working days maximum (plus shipping time), however in periods of high demand this may increase. Should you require your order by a certain date please contact us in advance.
All posted orders are sent by tracked courier, and a tracking number will be obtained.
We cannot be held responsible for courier delays due to issues beyond our control.
CLICK & COLLECTION POLICY
Items ordered for store pick up by 1pm are normally ready within 2 hrs.
We will advise when items are ready for pick up.
NOTE - some items may take time to arrive from our warehouse and may NOT be available for same day collection - see individual item description or ask for info.
Please note our opening times.
Any items not collected within 2 days of you being advised they are ready for collection, or contact made regarding a later collection which will be in exceptional circumstances only, will be refunded minus an admin charge of 2% of the total order to cover any fees incurred during the payment process.
Large items not collected within the stated time may be subject to a storage charge of 50p per day.
LOCAL HAND DELIVERY
We have now commenced local delivery, please contact us for more information providing your postcode.